1. Overview
At QB Web Art, we are committed to providing 100% genuine digital subscriptions and software. Your satisfaction is our top priority. This Refund & Returns Policy explains the conditions under which you may request a refund for purchased subscriptions.
2. Eligibility for Refund
You are eligible for a refund if:
-
The digital subscription/product was not delivered.
-
The subscription key or access code provided does not work.
-
There was a technical issue preventing activation despite following instructions.
Note: Refunds are not available for products that have been successfully delivered and activated.
3. Refund Process
To request a refund:
-
Contact our support team at Team@qbwebart.com within 7 days of purchase.
-
Provide your order details and a brief description of the issue.
-
Our team will review your request and respond within 24–48 hours.
-
If approved, your refund will be processed using the original payment method.
4. Processing Time
Refunds typically take 5–7 business days to reflect in your account, depending on your bank or payment provider.
5. Contact Support
If you have any questions regarding our Refund & Returns Policy, feel free to contact us at:
-
Email: Team@qbwebart.com
-
Phone: 0425337188
Our team is always ready to assist you promptly.
6. Additional Notes
-
We do not accept returns for digital products once successfully delivered and activated.
-
Refund requests made after 7 days of purchase may not be accepted.
-
This policy applies to all subscriptions sold on QB Web Art.
Your satisfaction matters! We aim to ensure every purchase is seamless, secure, and risk-free.